Privacy Policy

Effective Date: [Insert Date]

At RoxiRide, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or purchase our products.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Delivery address
  • Order and purchase details
  • Information you provide when contacting customer support

We only collect information that is reasonably necessary to process your order and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Contact you regarding your order
  • Provide customer support
  • Process returns, exchanges, refunds, and warranty claims
  • Improve our products and services
  • Send promotional messages or offers where permitted and, where required, with your consent
  • Prevent fraud or misuse of our website

3. Payment Information

If you make a payment through a third-party payment provider, your payment information may be processed directly by that provider.

RoxiRide does not intentionally store your complete debit or credit card details on its own systems.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, such as:

  • Courier and delivery companies
  • Payment service providers
  • Website or technology service providers
  • Customer-support or business-service providers

These parties receive only the information necessary to perform their services.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve the overall customer experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, warranty services, legal, accounting, and business requirements.

8. Children's Privacy

RoxiRide products are intended for children, but our website and purchasing process are directed toward parents, guardians, and other adults.

We do not knowingly collect personal information directly from children for marketing or purchasing purposes.

9. Third-Party Links

Our website may contain links to third-party websites or services. RoxiRide is not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

10. Your Privacy Choices

You may contact us to ask about the personal information we hold about you or to request correction of inaccurate information, subject to applicable legal requirements.

You may also request to stop receiving promotional communications from us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

RoxiRide
WhatsApp: 03716693020
Email: marketora.pk@gmail.com
Website: www.roxiride.store

We value your trust and are committed to handling your information responsibly.